Featured

Let “Insurance” Go!

Let “Insurance” Go!

Paying attention to the details is important By Dana Moss. As a dental coach, one of the top frustrations I hear when I go into dental practices is dealing with insurance companies. A dentist telling me they hate insurance is almost as frustrating as patients saying they hate the dentist! Dentists want to let insurance go, but I say we should use it for all that we can get out of it. If dental teams will follow some basic guidelines, the patient’s dental insurance can actually be a benefit to the practice. It starts with the new patient telephone

The Nature of  Expert Investment Advice

The Nature of Expert Investment Advice

By Haden Werhan, CPA/PFS. When your patients come to you, they trust you to be an expert. I probably don’t have to tell you how deeply gratifying – or how deeply demanding – that role can be. It’s why you take the time to read journals like the Progressive Dentist, and why you probably belong to one or more dental associations. That’s what professionals do to remain ahead of the curve.   Me too. To continue my education and network with my peers, In addition to being a member of the Academy of Dental CPA’s I am a

6 Secrets to a Great Hire

6 Secrets to a Great Hire

By Dave Ramsey. Several days a week, I take a few minutes to walk through our building. Each time I do, I’m blown away. Our company, Ramsey Solutions, employs nearly 500 team members. It’s an awesome sight, especially from someone who never dreamed of owning a business of this size. But what gets me every time is not the number of people, but the caliber of those who work on our team. I can tell you with complete and total honesty that every last one of them, from our top leaders to the guys in shipping, are rock

How to Establish Standards that Generate a Happy, Healthy and  High Performing Culture!

How to Establish Standards that Generate a Happy, Healthy and High Performing Culture!

By Judy Kay Mausolf. I help dental teams nationwide work together better! I have found the most prevailing reason teams struggle is from confusion about their practice standards. If you only do something when you can fit it in, or when you feel like it, or when you can remember to do it or only a few people on the team do it…it is not a standard it is only an impressive suggestion.  Standards define the practice culture! They increase clarity, unity, congruency, level of service, and your business reputation! They also prevent the chafing and disagreements from opinions

CoverDoc®: Amanda Canto, DDS

CoverDoc®: Amanda Canto, DDS

Cosmetic Dentists of Houston By Bonnie Hixson   |   Photography by Grant T. Cussans A Houston dentist is changing the way patients feel about going to the dentist. Her patients don’t miss their appointments; they look forward to them with anticipation.  They aren’t afraid of coming to see her; they relish the time for themselves and to be well cared for. Oftentimes, they come bearing gifts as a thank you for the difference she and her team have made in their lives. Dr. Amanda Canto is a woman with a mission – several of them, actually. She is at once masterful





Business & Practice Development



Marketing & Social Media

Should Specialists Market With Social Media?

Should Specialists Market With Social Media?

By Rita Zamora, BDS with Eric Barnes, DDS & Emmanuel Ngoh, DDS - I spoke with a specialist recently who told me social media didn’t really matter to him. The specialist said that long term patient …

Bring Your Practice to Life With Instagram

Bring Your Practice to Life With Instagram

By Rita Zamora, BDS, and Larry Dougherty, DDS ~  One of the things I love most about social media is the opportunity to meet new people. While that might sound cliché, social media is exactly how I’ve met and grown …

Evidence Based Dental Marketing – Part 3

Evidence Based Dental Marketing – Part 3

By Mark Dilatush & Howie Horrocks -  If you are reading Part 3 without the background of Parts 1 and 2, or if it’s been a while since you read the preludes to this article, you may end up somewhere between …